Web Design Questions
We are often asked many Web Design Questions about our Web Design Company and our Web Design Services.
I’ve seen free websites advertised a lot on TV lately. What’s the catch?There’s an old saying ‘You get what you pay for’. These are run by overpriced hosting companies, that RENT you a website template.
Ten Things They Don’t Tell You...1) You don’t own your website – They do!
2) You must host it with them – FOREVER!
3) There’s no Free Technical Support!
4) There’s no Search Engine Optimization!
5) There’s no Search Engine Submissions!
6) There’s no Standard HTML Coding – You can’t edit their code or fix any code errors!
7) If you try to move it to a less expensive hosting company, you’ll lose EVERYTHING!
8) They’re often full of CODING ERRORS!
9) They don’t work very well in the Major Search Engines or on Mobile Platforms!
10) You’ll get their tacky ADVERTISING ADS stuck to the bottom of every web page, unless you pay them $30 per month for their Premium Hosting Services. Calculate how much extra their hosting will cost you over the next 5 years!
Still think it’s FREE?A lot of our new web design business comes from recoding these free websites, because they just don’t work very well. Trust me on this – This is NOT something you want to run your business on.
How much is your Website Hosting?Our Affordable Website Hosting is provided by Becotech for only $9 per month (not $25 or $30), including E-Mail. Becotech can also Register Your Domain Name which runs only $10 per year. Contact Becotech at 1-888-323-2326.
How much will my website cost?We offer Competitive and Affordable Web Design Rates. Every website is custom designed and unique, so it requires a different amount of time to design it. Our Web Design Rates are based on the number of pages, number of photos, graphics, coding complexity, options and features. SEO is included in your price. Please Contact Us For A Free Quote.
Why is Blue Ridge Media Different?With over 15 years in the North Carolina Website Design business – We’ve seen it all! Some other North Carolina Website Designers “nickel-and-dime” you for simple changes – like adding a link, force you to use their over priced hosting services and domain registration, charge you to fix their own typos, register your domain in their name, or lock your domain name, so you can’t switch hosting companies or web designers! We don’t operate our business that way!
Do you require a deposit?A 50% deposit is required before we begin your web design. The balance is due within 30 days of your website going online.
What’s included with my web design?Search Engine Optimization and Search Engine Submissions are always included with your Blue Ridge Media web design.
Our Standard Coding includes:
• Sitemap – Lists all files and change dates
• Robots.txt – Keeps robots out of some files
• .htaccess – Powerful server side code
• Style Sheets – Standard Look and Feel
• Favicon – Tiny Branding Icon
• Apple Touch Icon – iOS Branding Icon
• StatCounter – Unique Visitors Counter
Optional Coding Features can include:
• Google Analytics – Your Google Account
• YouTube Video – Your YouTube Account
• QuickTime Video / Audio
• MP3 Audio / Music or Voice
• FancyBox Photo Display
• Slideshow Cycle
• Photo Zoom
Do you charge extra for SEO?No. SEO is always included in your web design, in every web page. Some North Carolina Web Design Companies charge you extra for SEO. It would be a total waste of our time to design your website without SEO, because your website wouldn’t get found in the major search engines, so you wouldn’t get any search engine traffic.
Do you provide SEO Services?No. We used to offer our SEO Services to other web designers, but we found out that after a while, much of our SEO Code was altered or removed, and their customer dropped from the major search engines. For this reason, we offer our effective SEO Services to our Web Design Customers Only. Search Engine Submissions to the major search engines are also included.
Do you charge for website updates?We provide free adjustments to your website within the first 90 days. Afterwards, simple website changes under 15 minutes are always performed free of charge. If takes us longer to print your web design invoice, your web design changes are on us.
What types of websites do you design?We design information and small E-Commerce websites. We have designed websites for a wide variety of small business customers including; online retail stores, real estate agents, wholesalers, repair shops, non-profits, consultants, politicians, vacation rentals, hotels, motels, manufacturing companies, home builders, caterers, farmers, ranchers, artists, writers, videographers, photographers, musicians, authors, architects, doctors and attorneys.
Who do you recommend for an ISP?We recommend and use Charter Internet, which is 10X faster than AT&T’s DSL (30 Mbps vs. 3 Mbps) for about the same price. Charter plans to increase their Internet speeds to 60 Mbps in 2014!
Ask Your Web Designer
What Search Engines do you submit to?We submit your website to Google, Bing and DMOZ. Yahoo uses Bing’s directory. It can often take 2 to 3 months for your new domain name to get indexed, so please be patient. Once your website is indexed by the major search engines, there’s no need to keep submitting it. Each time we make a change to your website, we update your sitemap date, which tells the major search engines to index your website. You’ll need to setup your own personal Google Maps Account, which requires Your Personal Google Account and your mailed PIN.
What kind of Privacy can I expect from you?Having signed “The Official Secrets Act of 1981”, I take your privacy very seriously! The only password we maintain is your FTP password, so that we can upload and update your website. For privacy reasons, we don’t maintain any of your other passwords, including your E-Mail password or your domain name registration password.
Who sets up my Personal Internet Accounts?For privacy reasons, it’s your responsibility to setup your Personal Internet Accounts; Website Hosting, Domain Name Registration, E-Mail, Google Analytics, Google Maps, Google Plus, YouTube, Facebook, Twitter, Paypal, Mals E-Commerce, etc. For privacy reasons, we don’t maintain any of your Personal Internet Account passwords.
Who is my domain name registered to?Your domain name will be registered to you, and to you only.
Who sets up my E-Mail Accounts?Your E-Mail Accounts are part of your website hosting service, and is setup and administered by your website hosting company. For privacy reasons, we don’t maintain your E-Mail password.
Do you design E-Commerce websites?Yes. We can design you a small E-Commerce websites (50 products or so) which use external order processing, such as Mals E-Commerce or Paypal. If you need a large shopping cart website or a database website, please contact Becotech at 1-888-323-2326.
E-Commerce – Mals or Paypal?Mals E-Commerce requires you to have your own merchant account to process credit cards. Their service is free. Paypal handles the entire transaction, including processing credit cards. There is a small fee involved.
Why is W3C Validation important to me?W3C Validation is the Quality Control Standard for all Web Design. This verifies that your website is Error Free, and will function correctly and look the same on different browsers, computer platforms and mobile devices, including iPhones and iPads. All of our websites pass W3C Validation. Very few web designers can honestly say that.
How long will it take to design my website?Your website will online usually within 3 to 5 business days, depending on our workload.
Do you use Subcontractors?No. Unlike some other web designers, who subcontract their web designs overseas, your website is Made In USA. We design and code your website ourselves, here in Western North Carolina, USA.
Can you a block country from my website?Yes. Unfortunately not all countries play well with others on the Internet – Nigeria for example, is well known for their Internet scams, and is one country we always block. We can block any country or a list of countries from ever seeing your website. This process is still experimental and isn’t 100% effective, but it can help reduce SPAM and fraud. Contact Us for more information.
Can I update my website myself?Yes, but unless you know HTML code very well, this is best left to up to a web design professional, because you can very easily mess it up. If we turn your website over to you – You are on your own from that point onwards. You can’t have two people updating the same website. If you require a Dynamic Website, which uses a do it yourself control panel, contact Becotech at 1-888-323-2326.
What Web Fonts am I limited to?A few years ago, most websites were limited to only a few user installed computer fonts, such as Times and Helvetica – Pretty boring. Today, we have access to over 600 open source Web Fonts, optimized for your website, free from Google Fonts. These Google Web Fonts load automatically whenever your web page is loaded. The entire process is seamless. This website uses Roboto, which is very easy to read.
How long have you been designing websites?I started designing HTML websites for Motorola in 1995, in Austin, Texas. In 1998, we started Blue Ridge Media in the Blue Ridge Mountains of Blowing Rock, North Carolina.
What web design program do you use?Adobe Creative Suite. Your website is coded using standard HTML code, which can be edited by any text editor or word processor, such as MS Word or Apple’s Pages.
Can you provide me with references?Please visit our References page for a list of customer references and customer comments. Please feel free to contact any of our web design customers for a personal reference and recommendation.
Where is your web design office located?Unlike some other North Carolina Website Design Companies, we don’t pretend to have a big fancy web design office in New York, Hollywood, Charlotte, Raleigh, Greensboro or Winston Salem. We’re a home based web design business, located off the Blue Ridge Parkway, between Blowing Rock and Boone, North Carolina.
Can I ask other web design questions?Certainly. Call Us Today at 1-828-265-2730 (9–5 M–F) or Contact Us For A Free Quote.